Privacy Policy KampungJudi –
Your Data Security Is Our Priority

KampungJudi ("we", "Platform") takes member privacy extremely seriously. We believe everyone has the right to know how their personal information is used, stored, and protected. This Privacy Policy is written in plain language — not filled with difficult legal jargon — so you truly understand what happens with your data.

This document applies to all users who access the kampungjudi.win website, register as a member, or use any of our services. It covers all data you provide directly as well as data collected automatically while you use our platform.

We take your privacy seriously. Every decision we make regarding personal data is carefully considered and aimed solely at improving your experience on our platform — nothing else. If you have any doubts or questions after reading this policy, our support team is ready to help.

We only collect data that is strictly necessary to provide a secure, efficient, and compliant service. The following are the categories of data we collect:

Your personal data is collected through several different methods throughout your use of the kampungjudi platform. It is important for you to understand each of these data collection points:

• Account Registration: When you register as a new member, we collect your name, email, phone number, and other basic information required to create your account.
• KYC Verification: To process withdrawals and comply with anti-money laundering regulations, we require a copy of your identification document such as a national ID or passport.
• Financial Transactions: When you make a deposit or withdrawal, your bank account or digital wallet details are securely recorded.
• Platform Usage: Our system automatically records your gaming activity, betting history, and usage patterns for security and responsible gaming monitoring purposes.
• Device & Connection: Technical data such as IP address, browser type, device model, and operating system are collected automatically for security and fraud detection purposes.
• Cookies & Tracking Technologies: We use first-party cookies to ensure smooth platform functionality and to provide you with a better experience.
• Support Communications: When you contact our customer support team, conversations are retained for quality control and issue resolution purposes.

Every piece of data we collect has a specific and legitimate purpose. We do not use your data for unrelated purposes without your explicit consent. The following are the primary purposes for using your personal data at kampungjudi:

• Account Management: Creating, verifying, and securely maintaining your member account.
• Transaction Processing: Processing deposits and withdrawals accurately and promptly using your preferred payment method.
• Platform Security: Detecting and preventing fraudulent activity, money laundering, and system abuse.
• Legal Compliance: Fulfilling our obligations under the PDPA 2010, the Anti-Money Laundering Act (AMLA), and other relevant regulations.
• Service Improvement: Analyzing usage patterns to improve the platform's interface, performance, and overall experience.
• Service Communications: Sending important notifications related to your account, transactions, security updates, and changes to terms.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offering assistance where needed.
• Marketing Communications: With your consent, to send information about relevant promotions, bonuses, and exclusive offers.

KampungJudi does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is our absolute commitment. However, in certain limited situations, we may need to share your data with trusted third parties:

• Payment Providers: Transaction information is shared with approved payment processors such as DuitNow, FPX, Touch 'n Go, Boost, and GrabPay solely to facilitate your transactions.
• Game Providers: Third-party game software providers that power our gaming platform may receive session data necessary for game functionality.
• Legal Authorities: We are required to disclose information to legitimate authorities when ordered by a court or Malaysian law enforcement agency.
• Cloud Services & Infrastructure: Technical infrastructure providers that host and maintain our platform are bound by strict confidentiality agreements.
• Audit & Compliance: Independent auditors verifying our regulatory compliance may need to access certain data within a strictly limited scope.

All third parties who receive your data are required to uphold data protection standards equal to or higher than our own. Legally binding data processing agreements are in place with every partner before any data sharing occurs.

Protecting your personal data from unauthorized access, leaks, or loss is our primary responsibility. kampungjudi continuously invests in the latest security technologies and procedures to keep your data safe at all times.

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is protected by industry-grade SSL/TLS encryption, ensuring no third party can intercept your information in transit.
• Two-Factor Authentication (2FA): An additional security layer is available for all member accounts. We encourage you to activate this feature for maximum protection.
• 24/7 Monitoring: Our threat detection system runs 24/7 to identify and respond to any suspicious activity or unauthorised access attempts.
• Internal Access Controls: kampungjudi employees may only access the data required for their specific role. Access to sensitive data is restricted to authorized personnel only.
• Data Segregation: Financial data and personal identification information are stored in separate systems with distinct access controls to minimise the risk of exposure.
• Regular Security Audits: Penetration testing and security audits are conducted regularly by independent third parties to identify and address any system vulnerabilities.

While we implement comprehensive security measures, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing it with anyone.

We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. The following are our data retention guidelines:

• Active Account Data: For as long as your account is active and for a reasonable period following account closure.
• Financial Transaction Records: A minimum of seven (7) years from the transaction date to fulfil financial reporting and AML compliance obligations.
• KYC Documents: Five (5) years after the business relationship ends, or longer if required by law.
• System & Security Logs: Up to two (2) years for security incident investigation purposes where required.
• Support Communication Records: Two (2) years for quality control and dispute resolution purposes.
• Session Cookie Data: Until your session expires or in accordance with your browser settings.

When your data is no longer needed, we will delete it securely and irreversibly. For data stored in physical format, secure document destruction procedures are followed.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies, you have several important rights regarding your personal data. We respect and facilitate the exercise of these rights:

• Right of Access: You have the right to obtain a copy of the personal data we hold about you. Data access requests will be processed within 14 business days.
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly through your account profile page.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data. However, this right is subject to our legal obligations to retain certain records.
• Right to Object to Marketing: You may withdraw consent to receive marketing communications at any time by updating your notification settings or contacting our support team.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to Object to Automated Processing: You may object to automated decisions that have a significant impact on you.

To exercise any of the above rights, please contact the kampungjudi customer support team via live chat or email. We will verify your identity before processing any request to ensure the security of your data.

Kampungjudi uses cookies and similar tracking technologies to ensure the platform functions properly and to provide you with a better experience. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Functional Cookies: Saving your preferences such as language, display settings, and platform preferences to deliver a more personalized experience.
• Analytics Cookies: Helping us understand how you use the platform, which pages are most popular, and where there is room for improvement.
• Security Cookies: Helping detect suspicious activity and protecting your account from unauthorized access.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help section.

KampungJudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. We are committed to notifying you of any significant changes.

When there are material changes to this Privacy Policy, we will notify you via an in-platform notification or email to your registered address at least seven (7) days before the changes take effect. The "Updated" date at the top of this document always reflects the latest version.

Continued use of the kampungjudi platform after a change notice is published will be considered your acceptance of the amended Privacy Policy. If you disagree with the changes, you have the right to stop using the platform and close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our Data Protection Officer (DPO) team is ready to assist you.

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• Response Time: We are committed to responding to all privacy inquiries within three (3) business days.

If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Department of Personal Data Protection or any other relevant regulatory body.

Your privacy matters to us. We are committed to being honest, transparent, and responsible in all matters relating to your personal data at kampungjudi.